At Coconut Room, your privacy is important to us. This policy explains how we collect, use, and protect your personal information. When you interact with us, whether by visiting our website, making a reservation by phone, or visiting our restaurant, you trust us with your information, and we are committed to keeping that trust.
We collect information that you provide to us directly, such as your name, phone number, and email address when you call to make a reservation or join our mailing list. We use this information to manage your booking, confirm your details, and, if you agree, to send you information about special events or promotions. Our website may also automatically collect some technical data, such as your IP address and browsing activity, through the use of cookies. This helps us understand how visitors use our site so we can improve the online experience.
We want to be clear that we do not sell your personal data to anyone. We may share your information with trusted third-party partners who help us operate our business, such as reservation management systems or payment processors, but they are only authorized to use your information to perform these services for us. We will only disclose your information when we are legally required to do so.
We take reasonable steps to protect your personal information from unauthorized access and keep it only for as long as necessary to provide you with our services or as required by law. You have the right to ask what information we hold about you and to request that we correct or delete it.
Our website may contain links to our social media pages, like Instagram. Please be aware that we are not responsible for the privacy practices of other sites. We may update this policy from time to time, and the latest version will always be available on our website. If you have any questions about our privacy practices, please contact us at (345) 516-6637.